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The Ultimate in Beauty and Lifestyle



Trying out a new website can always be a bit daunting so we thought we would ease your concern by sharing what our existing customers say about us!

Excellent service with prompt delivery - thanks for sorting that for me and thanks for the samples. Will definitely use urban retreat again.”


Beautique.com was a new find for me. Glad I did. You guys have such great products and it's nice to know you also have great customer service. I will definitely be ordering more from Beautique.com Even with the exchange rate of the US dollar I get a good price.”


I would just like to compliment you on your extremely prompt service! I placed an order yesterday (25.1.10) at around 1.30pm-ish and received it at 7.30am today. I will definitely be using your site again Well done Beautique! Regards”


I just wanted to write and say a very big thank you for the fantastic service from your company. My order arrived within 48 hours with the free gift - couldn't have asked for more. Thanks again and I'll definitely return. Kind regards,


I received delivery of my order this morning ... Thank you for the excellent service & communication I would definitely use your company again. Thank you


Just a quick note to say that I received all the products yesterday and am delighted. Will definitely be back to beautique.com for more goodies. Thanks for all your help. Best regards,


Thank you for such a quick and efficient service. The website was well laid out and easy to navigate. We received the goods today as promised in pristine condition, well packaged also may we add. So there we go just in time for a 60th birthday present on Saturday, thank you so much.


I am very pleased with the service I have received from your company and will certainly be placing more orders.


I writing to tell you about my first order that I placed with you. Many people go to the bother to write a letter to a company when it fails to impress, so I thought it would only be fair to write and let a company know when they have exceeded expectations- and you have exceeded my expectations. I placed an order on Wednesday early afternoon and it arrived less than 24 hours later! -wow, I couldn't believe it!!! The products I ordered (lots of urban retreat) are of amazing value and are of great quality. I will be certainly be ordering from you again. Please keep up the high standards and please keep restocking those amazing deals!! Kind Regards from a very happy customer


Wow what fantastic customer service! Thank you for letting me know about the eyeliner being out of stock. It is not often I have received such a high level of service from a company....I am just glad to have found this website. I also never expected such speedy delivery. I will recommend to all of my friends. Many Thanks!!


Many thanks for my first order, which has arrived safely. I am delighted with the contents and speed of service and look forward to doing business with you again very soon. I shall also recommend you to others. Best wishes,


Can you see me dancing?! It’s here!! And now I know you really do make magic!!!!!!!!!!!!!! A very special Thank You from us both for all that you have done!! Love and smiles!


I love the new look. There is nothing I would change. It's a simple and colourful design that just jumps out at you. Your explanations of the products is again, so simple to understand. I love "Ask Sara". It's like having my own beautician. Before I use to use google to search for the best price and quality of a product, now I just "Ask Sara". Sara not only tells you what she thinks is the best product for you personally but tells you how to use it, handy hints etc.


Just to let you know that your new layout is fab...very easy to navigate , and good that you have the option to 'view all', as it sometimes becomes tedious when you have to go through each section. The products are clear to see, which is nice, and there is a very good description of each item too. Well done, I will be visiting regularly!


The new site is fresher and the change in name is brilliant. The Urban Retreat is a name that everyone will recognize as a platform for high quality service, branding and products. I was always confused when previous emails came through as there are many beauty salons named 'beautique' one of which I go to, so I was unsure of if the email was from you or from the salon reminding me of a waxing appointment etc. The site is easy to navigate, vibrant in content, design and style. Great for a beauty site!


I like the new concept, I also think your tips on health and beauty are amazing, I always look for your advice and assistance on new products and use urban retreat in Manchester on a more than regular basis.


I love urban retreat, you cannot improve on it, the quality is second to none, it is very inspirational, and beautiful products, I always like to visit, and look online, and purchase, when I see something nice.


I’m absolutely amazed with new beautique, it feels so luxurious n spacious, the fact that it has many more new brands u cannot live without, my favorite ones are Crème de la Mer , Laura Mercier, Daniel Sandler and many more!

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