About Us

The Urban Retreat group is a pioneer in luxury hair and beauty. Created ten years ago by industry expert George Hammer, Urban Retreat has developed a reputation as the ultimate destination for health and beauty services. We are one of the biggest salons in the world, with a spectacular flagship location on the top floor of Harrods. Together with our other locations at Harvey Nichols in Manchester, our diffusion arm UR Beautiful in Kingston, the luxury online beauty shop The Urban Retreat Beautique, and our glamorous mobile beauty therapy service At Home - The Urban Retreat is a beauty paradise accessible to all. From the beginning we have endeavoured to provide the most innovative techniques, progressive therapies, excellent customer service, and worlds’ finest salon brands, all whilst maintaining an enduring devotion to tradition, perfecting the artistry behind the ancient beauty practices that have stood the test of time.

We can provide everybody with a chance to experience a piece of beauty paradise, anywhere – whether it is with a MinX manicure and a glass of champagne in Manchester, a luxurious Crème de La Mer Ultimate Experience at Harrods, a Daniel Sandler evening makeup look in the comfort of your own home, or a bottle of MoroccanOil hair treatment delivered direct to your front door. The Urban Retreat is a haven of luxury and convenience that can take care of your beauty regime from top to toe and inside out, all under one roof and from one NEW and super fabulous, easy to understand website. We recognise that you live busy lives and need to escape from it all once in a while. With the Urban Retreat group, you can rest assured that we will provide a tranquil environment where you can realize life's most precious commodities of ‘Time Space and Comfort’.

"The Urban Retreat has cutting edge treatments and experienced therapists who understand women."

Liz Jones, Daily Mail

"Urban Retreat hailed as the ultimate beauty destination in London."

Vogue

"The Urban Retreat is the ultimate day spa, with an abundance of experts and all the latest treatments, not to mention the best pedicure in town! It's an essential addition to any well maintained lady's little black book"

Thea Darricotte, Conde Nast Brides, Executive Retail Editor.

Learn about our locations