Hi Tara, most skincare products these days tend to be paraben-free but for a truly organic, paraben-free skin cream - why not try Estelle & Thild's Rose Otto Advanced Age Prevent Face Cream; or any pick from this brand! 100% free from parabens, synthetic chemicals, and many more unnecessary nasties, Estelle & Thild is renowned for creating a beautifully natural range of effective skincare products. The Rose Otto facial cream - and the oil, for particularly dry skin - is packed with nourishing vitamins, anti-oxidants and fatty acids to help moisturize the skin and protect from external pollutants. It's definitely a favourite of mine! Antonia Burrell's Cream Supreme Facial Moisturiser is also a fantastic paraben-free skin saver packed with natural ingredients to revitalize and hydrate the skin.

Certainly Neve! The YOUTH capsules are formulated with all-natural ingredients and work by enhancing your body's own processes; as a result, they can help promote great health and well-being at any age! YOUTH helps stimulate your Human Growth Hormones, which deplete as you get older, as well as improve digestion, cell renewal, and tissue regeneration. Altogether, this helps maintain a balanced ageing process to leave us feeling and looking younger. And it's not just the outside that looks better - with better sleep patterns, improved mood and healthier joints over time, YOUTH promotes all round well-being - even at 28!

Certainly Dee, you've come to the right place! I would start with using a toner if you don’t already. The Antonia Burrell Forest Dew Skin Tonic is perfect for post-cleansing and a great way to help reduce the appearance of large, open pores. And because Antonia Burrell believes in 100% pure plant extracts and organic formulations, there are no harsh chemicals in her products that can dry out your skin. For a treatment against blemishes I would also recommend La Prairie's Cellular Purifying Blemish Control; it is an intensive treatment to relieve unsightly breakouts, redness and irritation. By removing excess oil and impurities from the skin, it rapidly refreshes and helps to prevent future flare-ups. I would begin by using it sparingly on affected areas at night and as your skin begins to adapt to the product you can use it in the morning too. It is also imperative to continue using your regular moisturiser over it. An oil-free one is always best for blemished skin - but never miss out on moisturizing altogether as it provides the essential balance your skin needs when you're using spot-preventing agents. The Antonia Burrell Pure Facial Therapy Serum is ideal to ease imperfections whilst still maintaining a calm, nourished and moisturised complexion. You can tell I am in love with this organic range! It's just perfect for skin types like yours!

Hi Pennie, I have checked with Urban Retreat at Harrods's very own Group Head of Salons and hair expert extraordinaire! He informed me that you should go for the Golden Blonde as this product is best suited to darker and honey blondes. Even though you have lighter highlights the main heaviness of your hair is more golden. The Cool Blonde I find tends to be more for ashier shades with silver or whiter tones. I would also recommend using Essence Absolue - Nourishing Protective Oil regularly; the chemicals used to colour or highlight hair can often damage the hair quite significantly leaving it dry, frizzy and rough. Applying an oil to your scalp and hair helps nourish cuticles and improve the overall health and shine of tresses; and the best bit about this particular product? It protects against UV damage, keeping blonde hair glossy, and vibrant without the brassy straw like appearance, perfect for summer sun kissed hair!

Hi Sue, Oh we have all been here before! Having gotten a skincare product for every concern we have but then getting confused with all the complicated application orders! Trust me I know the problem all too well! But the solution is very simple. Always apply products to clean, dry skin morning and evening. Start the day with a rice grain amount of eye cream per eye, and use your ring finger to gently dab it into the contour area of each eye. Follow with a few pumps of your serum which you can massage all over the face, avoiding the eye area, and once fully absorbed, smooth over your moisturizer - which I certainly hope has an SPF of at least 20! This will help prevent further pigmentation and unevenness of the complexion. I tend to wait at least ten minutes before applying any makeup or - if your moisturizer doesn't include an spf - a sunscreen. At night, after cleansing the skin, pat dry and apply your eye cream in the same way as your morning routine, followed by the advised amount of your particular brightening solution all over the face. Wait once again until fully absorbed, this shouldn't be more than 5 minutes, and apply a thin layer of your moisturizer before heading to bed. I would also recommend that your cleanser be a cream cleanser as these are more hydrating than gel or soap based cleansers which often strip away moisture from the skin. In order to prevent fine lines, creases and sagging of the skin try to sleep on your back, avoiding your skin pressing against pillows all night, drink plenty of water and lastly; munch regularly on foods rich in super fish oil omega 3. This will help replenish beneficial natural oils within the skin, keeping it nourished, supple and youthful!

Hi Emma, although we do tend to have samples in stock, unfortunately we do not have any Valmont samples available at this time. Understandably however, you want to sample the shade before you spend on the product - anyone would! So we can invite you to pop in store to Urban Retreat at Harrods, where the expert at the Valmont counter can certainly help with your query. She will be able to test the product on your skin not only for a shade match but to see how it feels - and further guide you on foundation application and getting the best from your skin care. We hope to see you in store soon!

Unite is certainly the answer Lauren! The chlorine in swimming pools is likely to be the cause, or at least a largely contributing factor, to your hair's dry condition. I would recommend Unite's Smoothing Shampoo and Conditioner because as well as infusing your hair with nourishing moisture, the products also tame unruly frizz and boost natural shine. So the coarse texture of your hair will appear much smoother and glossier! My favorite bit about the products however? They are sulphate and paraben free; in the short term these substances can layer the hair to add temporary shine however over time they can strip the hair of its natural oils and worsen the already dry and damaged conditions. Another hair care superstar I would also suggest for you is the U Luxury Oil. It contains essential minerals that work to repair hair cuticles, adding weightless shine and offering incomparable frizz control; perfect to polish your wild curls. And with a higher Argan Oil concentration than other products on the market, it boosts and revitalizes hair to improve the overall condition and protect from UV and heat damage. My last tip for you? Always wear a swimming cap! Undoubtedly unattractive and not exactly comfortable - but it will certainly help prevent the health of your hair getting worse!

Of course I can help recommend the right product for you! Tangle Teezer is a great way to de-tangle tresses whilst minimizing damage and splitting. The product’s uniquely designed teeth flex and flick as they glide through your hair to make the otherwise painful process much more comforting – it’s great for use on wet or dry hair too. And a special little bonus of the brush is that it’s great for blissful scalp massages! The Tangle Teezers come in a variety of colours but are all the same and designed to work on all hair types – especially coloured, fragile or damaged hair. There is, however, a compact version to pop in your handbag. I would also take a look at the Michael Mercier Detangling Brushes. With one specifically designed for fine, coloured hair the brush de-tangles and tames fly aways without the tugging that leads to hair fall and thinning. Sounds perfect for you Daphne!