Terms and Conditions

Urban Retreat is the ultimate destination for all things hair and beauty. If you have any suggestions or comments please email us at enquiries@urbanretreat.co.uk .

www.urbanretreat.co.uk is owned and operated by Urban Retreats Ltd, registered office: Barbican House, 26-24 Old Street, London, EC1V 9QQ, UK. (Urban Retreats Ltd is registered in England with company number 2849316). Urban Retreat headquarters office: 1 Marylebone Road, London, NW1 4AQ.

These Terms and Conditions govern your use of the Urban Retreat website (“urbanretreat.co.uk”) and your relationship with Urban Retreat (“Urban Retreat”, “we” or “us”). Please read them carefully. If you do not agree to these Terms and Conditions, please do not register for or use the www.urbanretreat.co.uk. By using the Urban Retreat website you agree to be bound by these Terms and Conditions. Nothing in these Terms and Conditions affects your statutory rights. We have taken great care in the preparation of the content of this website, in particular to ensure that the details, descriptions and prices quoted are correct at the time of publishing. All prices are displayed including VAT.

We are not responsible for the content of any off-website pages or any other websites linked to or from this website. Links appearing on this website are for your convenience only and are not an endorsement by us of the content, products, services or suppliers connected therewith.

All images of products or services on this site are purely for graphical representation only. Whilst every effort is made to ensure the accuracy of the information, we accept no responsibility for inaccurate images of products or images differing from actual products received.

Payment

All our prices are in UK pounds.

Availability

All treatments and services are subject to availability. Validly stated prices on our website remain in effect for so long as the services are available or as otherwise stated on our website. All offers and promotions are subject to availability.

There will be some times when your access to the Urban Retreat website is restricted to allow for repairs, maintenance or improvements. If you find a fault, please let us know by contacting enquiries@urbanretreat.co.uk

Complaints

We aim to deal with any complaints in a fair, confidential, swift and effective way. You can either speak to a member of the salon team in person or click here to submit your feedback.

Copyright and Trade Marks

All content of this site, including text, images, source codes, logos, icons and photos and all other material, is the property of Urban Retreats Ltd or its content providers and is protected by copyright, trademarks, database and other intellectual property rights.

The site is for personal use only and users may not exploit any part of the content in any way without the written permission of the copyright owner. All rights reserved.

www.urbanretreat.co.uk does not make any warranty or representation in respect of any other trade mark and the trade marks of the brands featured on www.urbanretreat.co.uk belongs to their respective owners.

Data Protection and Registration

We are registered under the Data Protection Act 1998 and are fully committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act.